Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website dfytelehealth.com and all related services provided by DFY Telehealth ("we," "us," or "our"). By accessing or using our website or services, you agree to be bound by these Terms.

1. Services

DFY Telehealth provides consulting, brand-building, and operational services related to the telehealth industry. We help clients launch, optimize, and scale telehealth brands. Our services may include strategic consulting, compliance guidance, vendor sourcing, platform configuration, and related operational support.

We do not provide medical advice, prescribe medications, or practice medicine. We are not a healthcare provider. Any telehealth brands we help build are operated by independent licensed healthcare providers and pharmacies. We are an operational and strategic services company.

2. Eligibility

You must be at least 18 years of age and capable of forming a binding contract to use our services. By using our website or services, you represent that you meet these requirements.

3. User Accounts and Information

Certain features of our services may require you to provide personal and business information. You agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of any account credentials.

4. Qualification Assessment

Our qualification assessment is designed to help us determine whether our services are a good fit for your business. Completing the assessment does not guarantee acceptance as a client or create any obligation on our part. We reserve the right to decline to work with any prospective client for any reason.

5. No Guarantees

While we bring substantial operational experience to every engagement, we do not guarantee specific results, revenue, profits, or outcomes. The telehealth industry involves regulatory, operational, and market risks that are outside our control. Any projections, examples, or case studies shared on our website or during consultations are illustrative and not guarantees of future performance.

6. Client Responsibilities

If you engage our services, you are responsible for:

• Providing accurate and complete information about your business
• Making timely decisions and providing approvals as needed
• Complying with all applicable laws and regulations related to your business
• Ensuring that any telehealth brand you operate is staffed with properly licensed healthcare providers
• Maintaining appropriate business licenses, insurance, and registrations

7. Intellectual Property

All content on our website — including text, graphics, logos, images, and software — is the property of DFY Telehealth or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Any materials we create specifically for your engagement (brand assets, strategies, operational plans) become your property upon full payment, unless otherwise specified in a separate agreement.

8. Confidentiality

We treat all client information as confidential. We will not share your business information, strategies, or operational details with third parties except as necessary to provide our services or as required by law. We expect the same confidentiality from our clients regarding our proprietary methods, processes, and recommendations.

9. Payment Terms

Specific payment terms, including fees, payment schedules, and refund policies, will be outlined in a separate service agreement prior to the commencement of any paid engagement. All fees are non-refundable unless otherwise stated in writing.

10. Limitation of Liability

To the maximum extent permitted by law, DFY Telehealth and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from our services shall not exceed the total amount you paid to us for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless DFY Telehealth, its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services, your violation of these Terms, or your violation of any applicable law or regulation.

12. Disclaimer

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Information on our website is for general informational purposes and does not constitute legal, medical, financial, or regulatory advice. You should consult with qualified professionals for advice specific to your situation.

13. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration, unless otherwise agreed in writing.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website and services after any changes constitutes your acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact Us

If you have questions about these Terms, please contact us at:

DFY Telehealth
Email: hellonospam@dfytelehealth.com